How We Work

We are a fiercely independent organization motivated to help our members access high-quality, affordable, and sustainable healthcare. We’ve been proudly serving self-funded health plans and their valued members nationally for over 30 years.

Working With Innovative Care Management

We retain 97% of our client base every year because we are making the healthcare system accessible, more affordable, and easier to navigate. We believe that our patients and clients deserve the best possible healthcare at an affordable cost. Unlike other Medical Management vendors, our priority isn’t the bottom line, it’s making a difference in the lives of our members.  

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How We Work With Patients

The US healthcare system is increasingly complex, expensive, and hard to navigate. At Innovative Care Management, our team of world-class clinicians helps individuals navigate this confusing and sometimes overwhelming journey. If you’re currently anticipating surgery, navigating a challenging medical diagnosis, expecting or planning a pregnancy, or living with a chronic health condition, you understand the stress. Having a fierce advocate in your corner as you encounter overwhelming clinical episodes drives clinical, emotional, and financial returns on investments for you, your family, and your health plan.

How We Work With Clients

ICM focuses on the early identification of significant cost episodes on behalf of our self-funded clients. Our Utilization Management and Case Management teams are closely integrated, providing rapid identification and proactive implementation of clinically appropriate services.

Our highly personalized services are designed to save our clients money and provide strong clinical outcomes, regardless of the situation. We proudly work with clients across all 50 states and have built our reputation as a fiercely independent organization over the last 30 years. 

Start Your Journey with ICM

We invite you to speak with an ICM team member to learn more about how we could help you. 

Call us today to learn more about our medical management services.

Call Now

Start Your Journey with ICM

We invite you to speak with an ICM team member to learn more about how we could help you. 

Call us today to learn more about our medical management services.

Call Now